WebStart Terms & Conditions

Terms and Conditions for Grinning Graphics WebStart Website Design

Terms and Conditions are for our WebStart website design projects, where we will deliver a website design in 7 days.

  1. Agreement Acceptance: By engaging in business with Grinning Graphics, you agree to the terms and conditions outlined below.
  2. Scope of Work: Our services include website design, development, web hosting, and related services as agreed upon in the project proposal. Any additional work outside the agreed scope may result in additional charges.
  3. Payment Terms: Clients agree to the payment terms specified in the project proposal. Clients must pay a 10% deposit to book your discovery session. Payment terms for the remaining fees will be agreed during the discovery session. Failure to make timely payments may result in project delays or suspension until payment is received.
  • 10% deposit (£300) must be paid before booking discovery session.
  • We offer several payment options to pay the remaining 90%. You can pay the outstanding amount in full (£2700 x 1), or in monthly instalments. 3 x monthly payments (£900 x 3), 6 x monthly payments (£450 x 6), or 12 x monthly payments (£225 x 12). Payment terms should be agreed before the work starts.
  • Your WebStart website will be suspended and your website will become inaccessible if agreed monthly payment has not been received within a week of the agreed date.
  • Grinning Graphics are VAT registered.
  • Paying the 10% deposit acts as an agreement for the above terms.
  1. Intellectual Property: All intellectual property rights, including but not limited to copyrights and trademarks, for the developed website belong to Grinning Graphics until full payment is received. After payment, the client will own the intellectual property of the website design.
  2. Client Responsibilities: Clients must provide necessary materials, information, and feedback in a timely manner as outlined in the project schedule. Delays caused by the client may result in project timeline adjustments.
  3. Revisions and Changes: A reasonable number of revisions are included in the project proposal. Additional revisions or major changes requested by the client outside the agreed scope may incur additional charges.
  4. Project Timeline: Grinning Graphics will make every effort to adhere to the project timeline outlined in the proposal. However, unforeseen circumstances or delays caused by the client may affect the timeline.

 

Completion Date

  • We will complete and deliver your WebStart website design within 7 days from the date of our WebStart discovery session. Please see our design process for more information.
  • You must ensure you have provided all required information and materials during our discovery session.
  • Requests for extra work or changes to the project specification after the specification is agreed, or are requested after the project has started, will affect the agreed completion date and agreed price.

 

  1. Confidentiality: Both Grinning Graphics and the client agree to keep confidential any proprietary or sensitive information shared during the course of the project.
  2. Termination: Either party may terminate the agreement if the other party breaches any material obligation. Upon termination, the client is responsible for payment for work completed up to the termination date.
  3. Warranty: Grinning Graphics provides a warranty period during which we will address and fix any issues with the website functionality. This period is specified in the project proposal.
  4. Limitation of Liability: Grinning Graphics is not liable for any consequential, incidental, indirect, or special damages arising out of or in connection with our services.

 

Web Hosting Costs

The WebStart fee includes 12 months of web hosting, including 12 months SSL certification. After 12 months, web hosting is payable annually in advance or monthly by standing order. If you wish to cancel hosting with Grinning Graphics, you must us by email. No refunds are given if hosting is cancelled. Web hosting accounts will be suspended a week after the invoice is due if payment has not been received.

Domain Names

  • Grinning Graphics can purchase a domain name on your behalf if required. You will own the name.

 

Technical Standards

  • We build WebStart websites to follow current web standards. Your WebStart website will be tested to support the latest versions of Microsoft Edge, Opera, Mozilla Firefox, Safari, and Google Chrome. We test the site on Windows and Mac platforms. We will test responsive design on smartphone and tablet devices.

 

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.