How can we make our branding more accessible?

Accessible branding helps more people read, understand and engage with your communication. It involves much more than your logo. Colour, typography, layout, language and the way your brand is applied can all make information easier or harder to access. A brand might look great in a presentation but become difficult to use when it has to accommodate a detailed report, a small screen or an information-heavy social post. A strong brand system needs enough flexibility to work wherever people encounter it. Building accessibility into your branding gives your team clearer ways to adapt it for different content, formats and audiences while keeping the identity consistent and recognisable. The World Health Organization estimates that 1.3 billion people worldwide experience significant disability, around 16% of the global population. Making your branding more accessible helps give more people a fair opportunity to understand and engage with what you have to say.

Key Takeaway

Accessible branding makes your communication easier for more people to read and understand, while keeping your brand clear and recognisable.

Key Points at a Glance

  • Build accessibility into colour, typography, language and templates.
  • Give people flexible options for different communication needs.
  • Use clear hierarchy, strong contrast and readable typography.
  • Use clear language and provide alternative formats where needed.
  • Test your branding with real content, formats and people.

Full Answer

Build a brand that works in practice

Your branding needs to work across websites, reports, presentations, social content, campaigns, service information and everyday documents. Each places different demands on the identity. Brand guidelines often show how an organisation should look in ideal conditions, with carefully chosen images, short headlines and plenty of space. Everyday communication is rarely that simple. A layout that works beautifully for a campaign might become crowded and difficult to follow when it needs to hold detailed service information. Accessible brand guidelines should prepare people for these situations. They can define which colour combinations work for text, when simpler typography is needed, how layouts should adapt to different amounts of information and which templates are best suited to more detailed content. They should also give people suitable alternatives when the usual brand treatment makes information harder to access. The more situations your brand can handle well, the easier it becomes to communicate accessibly and consistently.

Keep the brand distinctive

Accessible branding can still have plenty of personality. Distinctiveness can come from your ideas, imagery, shapes, composition, language and the way these elements work together. Clear hierarchy can make communication feel more confident. A well-planned colour system can be both distinctive and easier to use consistently. Typography can have character while giving headlines, supporting information and longer text the different levels of readability they need. The aim is to create an identity that people recognise and communication they can engage with easily. Accessibility can also strengthen visual consistency across brand touchpoints. When staff and partners have clear, accessible options to work with, they are less likely to improvise. That helps the brand stay recognisable, readable and consistent wherever it appears.

Make information easier to see and follow

Colour is an important part of many brands, but not every brand colour will work in every situation. Problems can arise when text has too little contrast with its background, when small text uses a pale colour or when words are placed over a busy image. For digital content, the W3C’s guidance on minimum contrast recommends a contrast ratio of at least 4.5:1 for most text and 3:1 for larger text that meets its definition. Contrast is only part of readability, though. Type size, weight, spacing, line length and the background behind the text can all affect how easy information is to read. Brand guidelines can make these decisions easier by defining accessible colour combinations and showing how typography should be used in different situations. Colour should not carry important meaning on its own either. Labels, words, symbols and shapes can provide other ways to understand the information. Typography needs the same flexibility. A distinctive typeface might work well for a short headline, while longer or more detailed information needs something easier to read. The brand should give people the right tools for different communication jobs.

Make the language accessible too

Accessibility also depends on the words you use. Jargon, unexplained acronyms, long sentences and vague headings can all make information harder to understand, even when the design is clear. Plain language can help people understand your message more easily while still allowing your organisation to communicate with expertise and personality. Some audiences will also need information in different formats. Depending on the communication and who needs to access it, this could include alt text, captions, transcripts, large print, Easy Read, audio or BSL. Current GOV.UK guidance on accessible communication formats recommends making standard communications as readable and understandable as possible while recognising that alternative formats may still be needed. Accessible branding gives you a consistent foundation, with enough flexibility to communicate in the way your audience needs.

Improve the communications people use every day

You may not need to rebuild your brand to make it more accessible. Often, focused improvements to the things people use most can make a significant difference. Start with everyday communication such as service information, reports, presentations, website content and social templates. Look at where people are most likely to struggle. Sometimes the right building blocks already exist, but the guidance is unclear. Your colour palette may include accessible combinations without showing which ones work together. You may already have a readable typeface, but templates encourage people to use it too small. A layout may work well with a short headline but become difficult to follow when more information is added. Useful improvements can include clearer colour guidance, a better type scale, stronger hierarchy, simpler templates and alternative layouts for longer or more detailed content. The aim is to make accessible choices easier to use consistently. If the same problems appear across several parts of your communication, a website, brand and messaging review can help show whether they are isolated issues or signs that the wider system needs attention.

Test the brand in the real world

Accessible branding needs to work in the situations people actually encounter. Check a social graphic on a small phone screen. Print a document at the size people will receive it. Fill templates with realistic amounts of content rather than carefully controlled placeholder text. Test different formats, not just the polished examples used in brand guidelines. Where possible, involve disabled people in that process. Their experience can reveal barriers that automated checks or people already familiar with the brand may miss. GOV.UK’s accessible communication guidance also recommends involving Deaf and disabled people when developing and reviewing accessible information. A brand accessibility review can help improve colour, typography, hierarchy, language and templates. Websites and digital services may also need more specialist technical accessibility testing alongside that work.

Create a brand that keeps working

Accessible branding should still work when the content, format or audience changes. A social post, detailed report, service guide and presentation may all need different treatments, but the brand should remain clear and recognisable in each. When people have accessible options they can use day to day, communication becomes easier to create and easier to understand. That reduces the risk of important information being missed and helps more people engage with the organisation’s work. A strong brand system should be flexible enough to adapt without losing its identity. Building that flexibility in from the start helps accessibility become part of everyday communication.

If your brand works well in theory but becomes difficult to use in everyday communication, we can help make it clearer, more flexible and more accessible.

At Grinning Graphics, we create distinctive brand systems designed to work in the real world, across different people, formats and communication needs.

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